Privacy Policy
This Privacy Policy (“Policy”) explains how Turtle and Snail LLC (“Company,” “we,” “us,” or “our”) collects, uses, processes, and protects personal data provided by individuals (“Subscriber,” “you,” or “your”). Turtle and Snail LLC acts as a data controller with respect to the personal data collected through its services.
1. Definitions
(a) Controller
A natural or legal person, public authority, agency, or other body that determines the purposes and means of processing personal data.
(b) Personal Data
Any information relating to an identified or identifiable individual, including but not limited to name, identification number, contact information, online identifiers, or factors specific to physical, mental, economic, cultural, or social identity.
(c) Services
Turtle and Snail LLC offers merchandise including, but not limited to, clothing, hats, keychains, earrings, cups, sculptures, and activity books.
(d) Subscriber
Any natural or legal person who uses or purchases the Company’s Services and agrees to the applicable Terms.
(e) Terms
The binding agreement governing the Subscriber’s access to and use of the Company’s Services.
2. Data Collection
The Subscriber provides most personal data directly to the Company. The Company is not responsible for the privacy practices of third-party websites, including payment processors or social media platforms. Subscribers are encouraged to review the privacy policies of any third-party services they use.
The Company may collect the following personal data:
Information you voluntarily provide:
Information automatically collected:
3. Processing of Personal Data
(a) The Company processes personal data to:
(b) Personal data is processed when necessary to:
(c) Where processing is based on consent, the Subscriber may withdraw consent at any time.
(d) Subscribers have the right to:
4. Sharing of Personal Data
(a) The Company may share personal data with trusted third-party service providers and affiliates as necessary to deliver Services or provide updates.
(b) When processing orders, personal data may be shared with payment processors and fraud-prevention services.
(c) The Company does not sell personal data. Personal data may be shared only as necessary to:
5. Retention of Personal Data
(a) Personal data is retained only for as long as necessary to fulfill legitimate business or legal purposes.
(b) When retention is no longer required, personal data will be deleted, anonymized, or securely stored until deletion is possible.
6. Security of Personal Data
We implement reasonable administrative, technical, and physical safeguards designed to protect Personal Data from unauthorized access, disclosure, alteration, or destruction. While no security system is infallible, we take appropriate steps to reduce risk. Subscribers with concerns about data security are encouraged to contact the Company promptly.
7. Third-Party Services
Our website may link to or use third-party services (including payment processors and social media platforms). We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies separately.
8. Modifications to This Policy
We may update this Policy periodically. Material changes will be posted on this page with an updated effective date. Continued use of our Services constitutes acceptance of the revised Policy.
9. Children’s Privacy Our website is not intended for children under 13. We do not knowingly collect personal information from children.
10. Contact Information
For questions or concerns regarding this Privacy Policy, please contact:
Turtle and Snail LLC
Email: support@turtlesnail.com
Effective Date: January 25, 2026